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Service

AP Audio Video Service
AP Audio-Video is proud of it’s service department.  With 3500 National affiliates across the United States and Canada, AP Audio-Video provides professional and timely service. All of our National Service Technicians provide up to the minute technical expertise and 24 hour service.  It is inevitable that all audio and video systems will need some form of service.  For the first year AP Audio-Video offers a service warranty on all equipment and installations.  AP Audio-Video also works with all manufactures authorized service centers to perform warranty service on location.  All AP Audio-Video customers receive the following:

  • Free technical support
  • 24 hour service assistance
  • Monthly or bimonthly service reports for each location with money saving recommendations from our on-site technicians
  • Monthly or Bimonthly revolving inventory reports to assist you in keeping track of your equipment
  • Random courtesy phone calls to your locations to ensure the systems are working properly and your personnel are educated in operating the systems
  • UPS call tags to pick up equipment in need of repair. This ensures the equipment will get back to us, get fixed promptly, and place in your revolving stock
  • All repair estimates will be forwarded to the appropriate corporate contact for approval in they exceed a predetermined repair amount.